CONTACT US2018-07-16T17:16:06+00:00

Here to Help

We are committed to bringing you an unparalleled experience. Select a topic below to get started.  

VEREO Group Systems Status | I’M A PRINCESS Division: All Operations Normal 

Account Support

If you are having trouble with your UltimatePrincess account, cannot login, forgot your password, need to edit your account details, or more, please fill out the form below. Account issues are attended to in less than 48 hours. 

General Support

If you have questions regarding the I’M A PRINCESS program, VEREO Group, our website and/or services, fill out the form so we can best assist you and direct you to the correct department. 

Web Support

For issues such as slow loading webpages, missing or misaligned content, broken links, and other digital issues on our website, refer to the form and include, in detail, the issue you are viewing. 

Office Contact Info

As of August 27, 2018 I’M A PRINCESS has moved further north to the city of Chico, California. To reach us by mail, write out envelopes to:

Danny Diaz 551 Citrus Ave Chico, CA 95926

While we do accept mail, email is preferred for quick responses and less work for our mail room!  

Contact Danny

Have a question for Danny Diaz? He’s always excited to talk to cruisers and Princess Cruises employees. Fill out the form to send a message to him. A personal response may take up to 10 business days. 

Report a Comment

If you believe someone has posted a comment on a post or in a discussion that is inappropriate you can report it here. 

Report a Problem

If you see a problem with your experience or our website, we want to correct it as fast as we can. Users that submit through this form will recieve a follow-up email in less than eight hours from their submission time.

International Affairs

For users outside of the United States, use this form for any support or contact related issues.

© 2018, I’M A PRINCESS. All Rights Reserved. I’M A PRINCESS is a product of VEREO Group.